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KYC update of 52.62 lakh EPFO ​​members in April-May


EPFO updated the KYC details of its 52.62 lakh customers during the period April-May. The updation includes Aadhaar for 39.97 lakh customers, Mobile for 9.87 lakh customers (UAN activation) and Bank account update for 11.11 lakh customers. This information has been given by the Ministry of Labor. KYC (Know Your Customer) is a one-time process, which helps the Universal Account Number (UAN) in verifying the identity of customers with KYC details.

The Employees Provident Fund Organization (EPFO) has updated KYC data for its 52.62 lakh customers in the months of April and May 2020 to increase the availability and accessibility of online services. EPFO has also extensively improved customer details during lockdown. In the last two months, there have been improvements of 4.81 lakh names, 2.01 lakh birth dates and 3.70 lakh Aadhaar numbers.

Also read: Big news for pensioners, EPFO ​​releases Rs 868 crore

To maintain social distance in the office during lockdown on the one hand and on the other hand to ensure the safety of its employees engaged in KYC updation for customers, EPFO ​​adopted a work-at-home and simplification strategy. Employees working from home were tasked with updating KYC and improving details, reducing pendency almost day-to-day.

Also Read: Withdraw EPF from these 10 Easy Ways During Lockdown

The KYC updation enables the member to avail online services through the portal. This has helped EPFO ​​to serve both quantitatively and qualitatively, by reducing time for claim settlement, EPF advance, PF transfer and pension processing.

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